Privacy Policy

Privacy Policy

Introduction

At http://highlands-ranch-self-esteem-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch Self-Esteem Therapy” or “we,” “us,” or “our”), we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  • Authorized User Activities: When you use our applications or services as an authorized user, we collect and process data necessary for delivering these services.
  • Website Visits: Visiting our websites linked to this policy implies consent to data collection practices described herein.
  • Communication with Us: We may contact you via email, phone, or SMS for various purposes, including newsletters, marketing campaigns, customer support, or transactional updates.

Personal Data Collection

We collect multiple categories of personal data, which can include:

  1. Account Information: Details related to your user account creation and maintenance, such as username, password, and account settings.
  2. Payment Information: Data required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of transactions, banking details, and other financial data relevant to our services.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Information about your geographical location when using our apps or visiting our websites.
  7. Feedback and Reviews: Any comments, reviews, or feedback you provide to us.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products you have shown interest in, viewed, or purchased on our platform.

We collect this data through various methods: user input forms, account setup processes, browsing activities, automated tracking technologies (like cookies and device fingerprinting), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that enable us to recognize your preferences, provide personalized content, and track usage patterns:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality of the website.
  • Preference Cookies: Remember user settings and preferences for future visits.
  • Analytics Cookies: Used by our analytics tools to collect aggregated data about website performance and user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize your data.

Security Measures

Highlands Ranch Self-Esteem Therapy implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to address emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data about your child, please contact us using the details provided below, and we will take steps to delete that information.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that you will not be subject to unfair treatment due to exercising your rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions related to privacy, data protection, unsubscribing, or to exercise your rights, please contact us:

  • Email: contact@highlands-ranch-self-esteem-therapy.denvermentalhealthcare.com
  • Address: Privacy Officer, Highlands Ranch Self-Esteem Therapy, [Mailing Address]